FAQ

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        PAST WORK

SHOP

★ Where are you located?

Sweden (part of the EU).

★ How do I purchase a doll?

You have two options: Buy a doll from my SHOP or place a custom order. Both ready-to-ship dolls and custom order slots are added to my shop at a scheduled date/time, always shown at the top of every page (find a tentative schedule on the SHOP PLANS page). Please note that both usually sell quickly, so you need to be ready at the scheduled time if you don't want to miss out. There is no waiting list for custom orders, it's first come first serve. You may also contact me and ask if I can squeeze your order in, but I'll have to turn it down if my schedule is too full (your best chance is during January-June and you'll definitely get a no during Sept-Oct).

★ What is your price range?

Check my shop. The listings should give you an idea of my price range. It should automatically detect your location and show the price in your currency under the Swedish Crown price.

When will X doll be back in stock?

I don't really 'restock' dolls that you see marked as SOLD OUT in my shop, besides my mini pumpkin dolls (4"). A variation of it could come back to the shop, but not an exact copy. The only way to get a repeat of a doll I've already made, is by getting a custom order.

How often do you sell new dolls?

I try to add new dolls to the shop once a month, but sometimes I skip one if I have a lot of custom orders to work on or vacation etc. Check the SHOP PLANS page for more info.

Why do I never see X in your shop?

In my shop you'll mainly see 16" dolls, because this is my favorite size to work with and also by far the most popular among my customers. I don't make 9" dolls as often, but you will see them in my shop every now and then. You won't see any 20" dolls in my shop anymore, but you can still get one as a custom order.

As for themes and colors, I simply make what I feel like making. I might get inspired by a new fabric I just bought. I don't plan colors besides using was more orange leading up to Halloween. If you have something specific in mind, you can get a custom order.

I no longer make humanoid dolls for my business, only pumpkins.

Why is your shop empty/why is everything sold out?

My dolls usually sell quickly after they are added to the shop. And because everything is handmade, I cannot offer many dolls per month (this makes them extra special!). I always announce the next date and time of a shop update in the banner at the very top of every page on this website, on Instagram and in my newsletter (subscribe here). 

I saw a doll on your Instagram/TikTok that I want - is it for sale?

Check my shop. Not there? Then unfortunately, no. But I might be able to make you another one or at least something similar, for this you can buy a custom order slot when they are available.

★ Can I place a custom order?

I accept a limited number of custom orders on and off throughout the year. You can always check the SHOP PLANS page to find out when they will be available next. I only accept custom orders for variations of my own original pumpkin dolls. Find more information on the CUSTOM ORDER page. I don't offer custom orders for my minis (4").

★ I was too slow to get a custom order, any tips?

If you missed out, please keep in mind that I am only one woman with only two hands! But I never want to disappoint anyone and with current demand for my work, I shouldn't have to. You just have a much better chance at getting your order in between January and June. During those months you also have a much higher chance that I can squeeze you in without you having to buy a slot from my shop, simply email me at mimsvictims@gmail.com or DM me on Instagram and we'll figure something out (you'll definitely get a no during Sept-Oct).

Will you be making more mini pumpkins?

I plan to offer more (color) variations of my new mini/baby pumpkins in the future. I will never accept custom orders for this tiny size, because it's hard to find fabrics that work on this scale, so the options are very limited.

★ Can I buy doll clothes separately?

No, I do not sell doll clothes, only finished dolls. Although it's sometimes possible to take their clothes off (this is mentioned in their listings), they are not the type of doll for switching outfits. They're fingers are a bit fragile and could break if they get stuck while pulling on a sleeve. The size of the pumpkin heads also varies a little and their onesies are made just for them. If I'd make a onesie for a doll that I do not have access to, the hood may not fit right.

★ Can I cancel my order?

I can cancel or change an order within 24 hours. After that point I might have already paid for shipping with your address linked to it. If you catch me before I have sent off the doll but have paid for shipping, I can refund you the total amount minus the shipping I paid for. If the doll has already been sent off, I can of course no longer cancel the order. Check returns info under Shipping.

The dolls

★ What are they made of?

My dolls are completely handmade without the use of any casting/molds. The head, hands and feet are carefully sculpted with strong epoxy clay. Their bodies are made of metal wire and textile, filled with scrap materials and some smalls rocks at the bottom. This makes them very stable and they can sit without any back support. Their eyes are made of plastic or glass beads, semi-precious stones or wooden buttons. They're painted with acrylics and sometimes a protective varnish/sealant is used. 

★ How big are they?

Mim's Victims currently come in three sizes:

Mini (4"): 10 cm/4" tall.

Small (9"): Sitting height 14 cm/5.5", standing height 23 cm/9".

Medium (16"): Sitting height 24 cm/9.5", standing height 41 cm/16.1".

Large (20"): Sitting height 30 cm/12", standing height 52 cm/20.5".

These sizes are for standard oval pumpkins and they may vary a cm or 2 (up to an inch), except for the minis. Hoods, hats and longer head designs will also add height. Their exacts heights are always mentioned in their listings.

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★ How much can the dolls move/be posed?

Below the answer to this question you can find a video showing the dolls being posed.

Mini (4"): These have metal wire in them, so that you can bed them to have them sit in a natural position in the lap of another doll (on a table without a cloth or another smooth surface they could slip away). Their arms can also be bended forward, but not by much. You can find a video of this in their listings.

Small (9"): The arms and legs are made of solid clay. The arms (except for the hands) have twisted metal wire in them - including around the hole that attaches the arm to the body - to add strength. The limbs can move at the shoulders and hips to an extent, but will not hold a position (besides sitting) unless supported. How much the arms are able to move will vary between dolls of this size. My dolls are not suitable for stop-motion.

Medium and Large (16"/20"): These dolls are built exactly the same, the only difference being size. These dolls are semi-posable, which means you can bend/twist their arms and legs and have them stay in that position. This means that they can either have their legs straight out or you can bend the legs at the knees so that can sit on the edge of a shelf or piece of furniture. You can also make it look like they're waving at you or have them hold another doll. Always hold at the wrist when changing the position of the arms and be careful with the fingers. ​

My dolls are not suitable for stop-motion.

For the video below, turn on sound to hear the voice over. Apologies for the lack of subtitles. I plan to make a new video soon to replace it.

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★ Any care tips?

Never clean with water/moisture, only dust off with a dry soft brush. A lint roller can be used on their clothes (but avoid felt patches and fuzzy sweaters).

 

Black hands and feet are made of black clay and white scratches may appear on them from friction with the other shoe or a hard surface. Rubbing your fingers over the scratches will usually make them disappear. Be aware that a very rough surface like concrete could leave permanent damage/scratches. When the hands and feet are painted a different color than the clay, I give added protection by using a spray sealant as well, but remember that still doesn't make it 100% damage-proof.

 

Onesies can come off (they close with velcro in the front), but only wash the outfits if absolutely necessary and only by hand and on a low temperature. The fleece is 100% polyester and cannot go in the dryer. Glued on bones and other decorative pieces may get frizzy from washing. Wrap a small plastic bag around the hands to easily get the onesie back on without damage to the fingers.

 

Keep in mind that the pants and shirts/sweaters usually cannot come off. Dry cleaning might be an option, but I have no experience with this. Using a steamer could damage the paint on the clay parts. If an outfit has somehow become extremely dirty or sun-bleached, I'd recommend to cut the outfit off the doll and use the existing outfit to make a pattern so that you can make a new outfit for them, making the sleeves and pant legs wider, so then can fit over the hands and feet. Or contact me and I might be able to make them a new outfit (but not for free, of course).

PAYMENT

 

★ How can I speed up the check out process / how do I make an account?

Find "Log in / Sign up" on the right side of my logo at the top of the page on Desktop. On mobile, tap the menu icon at the top right of the page and it'll also show "Log in / Sign up" on the top of the menu. You can make an account with your Google or Facebook account or just your email-address. Then click on your name where it used to say 'Log in' to go to your account and enter your address etc. In "My wallet" you can add credit and debit card details for a fast checkout.

 

Sometimes it will show 'Admin' instead of your name, you can change this in your account. If you're having any issues, first try to reload the page. Still having issues? Then log out and log in again.

★ Can you hold/reserve a doll for me?

Only if the doll has been available for purchase in my shop for 48 hours (also read the following question). At that point I will add a little banner to the doll's listing that states "payment plan available". Simply contact me (email to mimsvictims@gmail.com or DM on Instagram) if this is something you want. So far I've never had more than one person interested in a doll that did not sell right away. If this does ever happen, I'd probably have to offer one of you a custom order instead. 

 

★ Can I pay for a doll in multiple instalments (payment plan)?

Custom orders are usually paid in 2 parts, but I can be flexible. If a doll has been in my shop for 48 hours, I will add a little banner to the doll's listing that states "payment plan available". Simply contact me (email to mimsvictims@gmail.com or DM on Instagram) if this and we can discuss a payment plan. I can be flexible - but if you cancel, I will not allow you to request another payment plan in the future (and custom orders will then also need to be paid in full before I start). In case of cancelling a custom order that I have already started working on, I will have to keep 500 SEK of your down payment. 

 

★ Do I need Paypal or a creditcard to buy from your shop?

My website covers Paypal and Stripe, which accepts various debit- and credit cards. Although I offer Paypal, please avoid using it if you can, since they take double the fees that Stripe does. You do not need any sort of Stripe account to pay with Stripe, they accept many debit- and credit cards.

★ Should I expect customs fees?

Buyers from outside the EU are responsible for any customs and import taxes that may apply. These taxes and fees vary per country, so I cannot tell you how much this will be (this information can often be found on the website of your national postal service or national customs). I know for a fact that those from the USA will not have to pay anything to customs, but cannot speak for other countries.

 

Those in the EU will not get any sort of fees when the package arrives in your country. Instead, you will have already paid for 25% VAT in my shop (added at checkout).

 

SHIPPING

★ Where are you located?

Sweden (part of the EU).

★ Do you ship to my country?

People from the following countries (in alphabetical order) are currently able to purchase from my shop with free shipping when buying any doll that is not a mini (delivery by national postal service. You also have the option to pay extra for DHL): Albania, Argentina, Australia, Austria, Belarus, Belgium, Brazil, Canada, Chile, China, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Japan, Latvia, Lebanon, Lithuania, Luxembourg, Netherlands, New Zealand, Norway, Poland, Portugal, Russia, Saudi Arabia, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden of course, Switzerland, Thailand, Turkey, United Kingdom, United States.

Shipping cost for a mini (or 2) to the countries above is currently 130 sek (around 13 usd).

 

Shipping cost to other countries is subject to change that I might have missed, so feel free to ask for shipping info before you plan to buy. But what's for certain is that you'll have to pay extra for shipping. Some only have to pay an additional 200 Swedish Crowns (around 20 US dollars), but others could pay up to a 1000 crowns (around 100 US dollars). The shipping is expensive when my only option is DHL, whose prices are very high. On the upside, those packages are insured for damage/loss and arrive in only 5 days to seemingly any destination (except warzones of course).

Only purchase from me if you are certain international packages are arriving safely to your country/city! It is your responsibility to make sure that your postal service is able to deliver to you.

★ Should I expect customs fees?

Buyers from outside the EU are responsible for any customs and import taxes that may apply. These taxes and fees vary greatly per country, so I cannot tell you how much this will be (this information can often be found on the website of your national postal service or national customs). I know for a fact that those from the USA will not have to pay anything, but cannot speak for other countries.

 

Those in the EU will not get any sort of fees when the package arrives in your country. Instead, you will have already paid for 25% VAT in my shop (added at checkout).

★ How long will it take for my package to get to me? 

Orders containing finished dolls are generally shipped in 1-3 business days. Arrival within Europe with standard shipping can take a couple days after sending or 1-2 weeks depending on the distance. Packages to USA and Canada usually take 1-3 weeks, sometimes a little longer if customs is backed up. I expect packages to some other countries like Australia can still like much longer (like 6+ weeks), but it's hard to say since I mostly ship to the USA. I'm not responsible for delays due to customs. It took a lot of patience to make the doll, so please be patient for it to arrive. If you are willing to pay extra for DHL (you can see this option at checkout), then your doll will get to you in 5 days (or even less in Europe)!

★ Do you accept returns?

If you have a good reason to return a doll, I'll accept it - but you'll have to pay for the shipping and I can only refund you the total amount minus the initial shipping I paid for. And you'll have to show proof that it has been packaged properly.

What does the doll's packaging look like?

My dolls are securely shipped (see example of a 9" doll below) in a plain cardboard box, and then I neatly wrap that box in brown paper. They all come with their own little signed certificate that contains info about the doll, attached to the doll with a ribbon. Clay parts are wrapped with bubble wrap or some kind of foam material and the whole doll is wrapped in a sheet of white plastic. The rest of the box is filled up with scrunched up newspaper, so the doll cannot move around. I stick a handwritten note on the box, under the brown paper. So the note could be taken off and the box rewrapped to be given as a gift. The tracking number is also written on the side of the box for extra prevention against loss (in case the printed label gets damaged).

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★ What happens if the package is lost, stolen or damaged on the way here?

I cannot give refunds for lost or stolen dolls (unless shipping was done with DHL, then we can get money back in case of damage or loss, but not theft after delivery). None of my packages have ever gotten lost (I've sent well over 200 internationally) and it is also your responsibility to have the package sent to a safe and secure location and to make sure your address is correct. If your package is presumably lost, you need to contact your national postal service to see if they can do anything for you. If your package was actually stolen, you should file a police report. 

I currently cannot offer refunds for damaged dolls. The last and only time a doll was damaged during shipping was in 2018 and I have since improved my packaging. You can ask me about insured shipping after placing your order - then I'll check if the Swedish postal service offers it to your country - however - this is often not available internationally, unfortunately. Therefore Mim's Victims is not responsible for what happens once the package is in the hands of the postal service. My dolls are made of strong materials and I package them very well, so I cannot be held responsible for any damage that could have happened from rough unwrapping or handling  by the recipient. I can only give advice on how to fix any damage that has occurred. A broken finger can be easily repaired with superglue.

If a package is returned to me for whatever reason without discussing a return (this has never happened so far), I will refund you the total amount minus the cost for shipping.

PAST WORK

 

★ I saw someone selling a doll claiming to be a Mim's Victims, how can I make sure?

As long as I'm alive, you can simply ask contact me with a picture and ask. You can also browse my Instagram page (although not every single doll is posted and especially posts about older dolls may have been archived.) You can also look at the pictures below to see what my certificate looks like. Some of my very first humanoid dolls did not come with a certificate, but they do all have a label glued to their back, under their clothing (old dolls are missing an apostrophe on the label, so it's written as "Mims Victims". I used this label until September 2022. I then switched to a smaller label on the back of their clothing and I now use a clay stamp below the nape of their neck that reads Mim's Victims as well. Beneath it is written the year they were made in and their number.

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Used June 2017 - February 2021 

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Used March 2021 - Now 

★ Why did you stop making humanoid dolls?

Since I raised my prices mid-2021 for my humanoids to reflect the time they actually take to make, I had only received one order for one in the span of a year. Meanwhile I did get quite a few inquiries about them, but obviously little follow through. Clearly that's a waste of my time. But honestly, I was am not sad that I didn't get any orders for them, because I really don't want to make them anymore. And I don't see myself growing tired of my pumpkin creatures, so I'm sticking to that for the foreseeable future.

★ What happened to your Youtube channel?

It's gone. I came to the conclusion that I am not the type of person that can produce long videos on a regular basis (or wants to). So without it generating income, leaving my videos up mainly had downsides for me. For example, I don't want to encourage copycats and showing how I do everything in detail is just not a good business move when I'm not making money from teaching. I need to keep some stuff to myself, in case I ever do want to give some kind of class/workshop. I hope you'll still enjoy my short videos on Instagram.

Updated September 29th, 2022

 
 
 
 
 

★ Can they stand?

My dolls cannot stand on their own, they're meant to be displayed sitting down. They can all technically stand for a quick photo if they're leaning against a wall and standing on a non-slippery surface, but keep in mind this may damage the paint on the feet, so this is all at your own risk.

 

You can display them with a doll stand if you'd like, but be aware that especially the bigger dolls might be a bit too top-heavy for this. My 9" dolls are most suitable to display standing up. But I do not sell doll stands, so you'll have to find those elsewhere.

★ How fragile are they?

Every doll is a piece of art and they're not meant to be played with. They are purely decorative, but making them sturdy is still a big priority. Although their necks might seem thin, they are stronger than they look because of the type of clay and the metal wire that's inside. Dolls have fallen over many times in the Mim's Victims Studio and they always survive. The only parts that could be broken more easily are things like pointy ears and the pumpkins' spread out fingers. But should that ever happen, you can repair this with some superglue. When posing your doll, always make sure to grab it by the wrist. In general, the main thing you should be careful with is the paint on the clay parts. Paint could scratch off it it comes in contact with your nails, a sharp object or rough surface.

Theoretically the metal wire in the 4/16/20"dolls will eventually get worn out if bent it the same spot too many times. This has not happened to me personally even after several photoshoots with a doll, but bending it every day for weeks or months will likely make it snap at some point (the limb would not fall off, but no longer be able to keep certain positions).

 

★ Can I bring your minis on adventures with me?

You definitely can, I love seeing pictures of my minis out and about! They were originally meant as accessories for the bigger dolls (so purely for decoration), but they are definitely very cute travel buddies. They are very sturdy, but the only thing you need to look out for is the paint on the head. The paint doesn't immediately chip off if it falls over on a smooth table but a rough surface outside could do a little damage. And I wouldn't use it as a stress toy, because the metal wire could get worn out from heavy use and snap.

★ Are they vegan?

More often than not my dolls are completely vegan. Sometimes a secondhand sweater fabric can have wool in it. This is always mentioned in their listings.

★ Do you repeat designs?

I do sometimes repeat designs, but because they are handmade they always have different personalities regardless. But if you're waiting for me to repeat something - don't, because you might be waiting forever. Your best bet is to just get a custom order. 

★ Do they come with a certificate of authenticity?

Yes, they all come with a little card that shows the date they were finished, a unique number, my signature and more. They also have a label glued to the back of their body, under their clothing. I may add more visible labels to the seam of their clothing in the near future.